For parts confirmed in our network's stock, same-day or next-day dispatch is standard. International air freight typically reaches your location in 2–4 days depending on customs. We give you the specific number for your part.

Not exclusively, and we won't pretend otherwise. We supply genuine OEM parts where the channel is open, and factory-surplus or carefully vetted obsolete stock where the manufacturer has discontinued supply. You'll know exactly which category you're purchasing before any payment is made.

Yes. A clear photo of the nameplate or failed unit, combined with a brief description of what the system does and how it failed, is usually sufficient for our team to make a confident identification. We've done this across enough brands that component recognition from a photo is routine.

Ask us with your exact location and we'll confirm coverage and a delivery estimate in the same reply. USA, Canada, UK, Germany, UAE, Saudi Arabia, India — these are confirmed. For other destinations, reach out directly rather than guessing from a list.

Obsolete and discontinued parts are a core part of the business, not a side service. Siemens S7-300 CPUs, legacy Bentley Nevada 3500 monitoring modules, ABB drives discontinued years ago — these come up constantly. We maintain sourcing relationships specifically built around finding them.